To download the transcript of a chat conversation:
- Click on the participant's username (indicated by the red oval) to open the conversation window
![](hrchat.png)
- Hover the mouse on Save button (indicated by the red oval)
![](CHATSAVE.png)
- The Save chat window pops up
![](savechat.png)
- Click on Generate file! (indicated by the red oval) and wait for one minute
![](genfile.png)
- The Download file! message (indicated by the red oval) appears. Click on Download file!
![](downloadfile.png)
- The following window pops up
![](doyou.png)
- Click on Save (indicated by the red oval)
![](savebutton.png)
- The following window pops up
![](downcomplete.png)
- Click on Open (indicated by the red oval)
![](openfilechat.png)
- The contents of the downloaded chat log can be seen
![](chatlogcontent.png)
- You have successfully downloaded a chat log